Quote:
Originally Posted by Etihad Representative
Hi Mohammadbari,
thank you for getting in touch with us via this forum. We're sorry to hear you feel you have been mistreated.
The fact that you feel this way, is not acceptable and we would like to apologize for the same and assure you that it was never our intention.
Would you like us to look into the matter in more detail? We would like to assist. Please send us the details of your experience and your booking reference to ********************** *JP |
JP
Why do I need to write to another email to explain my experience. You can easily find my name in you Etihad Gold guest list and my itenary will be there. I don't know think writing to another communication channel of yours will help in any way but just you are introducing layers to complicate the matter. Unless you have some compeling reason to convince me!! Already wrote to your Etihad Gold Guest email and I get same to write to another email (not even the one you gave). So you see you guys need to get your act right.