Quote:
Originally Posted by boo_on_alaska
or maybe you're an employee of Alaska??? Huh?? Huh??
Of course I filed a lost baggage claim. Duh! Of course I followed up with them. Duh. Fact remains that they charged us $25 each for two bags, lost them for 3 days(!), and they have yet agreed to do anything about the extra $$'s that it cost us to survive in Hawaii for 3 days with only what we we wearing. I've been in touch with their "baggage supervisor" (hah), and still nothing. In my book that's pretty poor customer service. Or shall we say customer *NO* service. I've had luggage lost before (by other airlines), but in every case it was returned to me in less than 24 hours -- in most cases *WAY* less than 24 hours. And in every previous case, the airline at fault bent over backward to HELP. Alaska has done NOTHING.
Face it, Mr. Alaska (or whoever you are) -- Alaska Airlines stinks. Flat out a BIG zero in my book. My next stop is small claims court with this. That's no way to run an airline
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No moron, I don't work for Alaska or any airline. I have a better grasp on how the real world works better than a child throwing a tantrum like you. You made no mention of going through channels until I pressed you on it.