[Ruogoll]

I had purchased my ticket a month prior to flying. It was for a regular Cabin seat. I got to the check-in 3 hours early on my connecting flight, got my seat for that flight no problem. Asked for my seat assignment for connecting flight in Chicago 6 hours flight time from then. AA agent says all regular seats are taken. I said I am one of those seats, look at my ticket. She said no its taken without your ticket, you have to buy an up-graded seat. I said I can not I have no extra money, She said very snotty pay for the upgrade or forfeit your ticket. I could not forfeit the ticket as I was to appear in court an hour and a half after I got to California as an arresting officer in a murder case. I was retired and living in Michigan. She stated I do not care about all that, pay or get out of line forfeiting your ticket. I quickly called my spouse and had her transfer money to our debit account and purchased the upgrade. It is illegal to raise the price of a ticket once purchased. AA customer relations states you used the ticket with the upgrade so no refund for the upgrade cost. I had flown 9 times this year alone with AA, never again. So unprofessional and no illegal. Very very sad.