I am Platinum member with AF/KL Skyteam, partners of Delta.
On this flight I was unable to pick my own seat of choice and usually receive the upgrade to Economy Comfort seat. I was allocated 20F. The seat pitch was worst than flying with Ryanair and this for over 9 hours. I expressed my concern with Delta at any possible level. No acknowledgment, no comment. I am sure that seat was well beyond tolerable level for industry standards. Anyone who can help to voice this? Tks.