Quote:
Originally Posted by Etihad Representative
Hi there, may we request to forward us your ticket copy or boarding pass to process the retro claim. Thanks. *HE
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No you may not because you already have all the details you need and have them on your TAP as your customer service people have confirmed with me.
All you are doing is being inexcusably bureaucratic and offensive in delaying action on this.
Really the worst service ever