Complaint: Reservations Interchanged Firstname /LastName
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Old Nov 19, 2015, 9:04 AM
shouff shouff is offline
 
Join Date: Nov 2015
Posts: 3
Default Interchanged Firstname /LastName

Hello,

I booked a ticket with a booking company for me and my girlfriend, and for both passengers our Firstnames and LastNames are interchanged. We have a flight with one connection, and of course we have the same issue on all the flights...

Plus, I'm missing my middles names.

I of course tried to call this booking company (bravofly) which told me that it's not possible to do this change and that my ticket cannot be refund!!!!!

I then tried to call Etihad, and they answered me that they couldn't help me, and I should see with my booking company ....!

What should I do?

Please can you help me to fix this issue.