Luggage lost on January 12 on flight from NYC to London
To Whom It May Concern:
My travel companion and I traveled from JFK - NYC to Heathrow on January 12 (arrived January 13) (AA116). Our luggage was lost. We received it two days later in Exmouth, where we were staying. I was told that we would be reimbursed for the necessities we had to purchase while we were without our luggage, however I was not told what the procedure was to make the claim. Please advise.
Mira T. Berkley
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