EY150 Fleecing by Chicago ETIHAD airport staff with carry on
Time and again Etihad airways staff in Chicago have proved to be the master of fleecing passengers.
I had a carry on luggage that conforms to what is listed "Each item must not exceed dimensions of 115 cm (40x50x21)."
The carry on luggage I was having
Product in Inches (L x W x H): 13.5 x 7.0 x 20.5
That translates to 41 inches total (which is 104.14 cm)
The Etihad staff at Chicago was not willing to listen or measure the same - probably there might be instructions from senior management to fleece money from unsuspecting passengers.
I (and numerous others) were made to cough up 300 USD.
How should I go about sending this complaint to the right authorities?
|