Complaint: Check-in / Boarding DL4585 Leaves Early-Leaves Passenger Behind
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  #3  
Old Mar 12, 2016, 9:55 PM
jsfarber jsfarber is offline
 
Join Date: Mar 2016
Posts: 2
Default Reason for Delay

The inbound flight from SFO was delayed by weather in SFO. The outbound flight DL4585 was scheduled for 2:35p and departed at 2:31p. I know I am mad at Delta for leaving early. I'm not sure if the pilot or gate crew made the decision. I can imagine they think they the airport very well as they travel back and forth through the Delta gates all of the time and likely know how long it takes to walk between them.

What Delta doesn't understand and likely failed to consider was that a late passenger RUNS through the airport to get from gate to gate. I have never seen a PILOT or flight crew run through the airport - and they don't have to, the plane will NOT take off without them.