I may have missed it, but I don't think that the flight was listed as EMIRATES and you don't tell us how the tickets were booked.
If the tickets were not booked through EMIRATES or booked on a EMIRATES flight they have no responsibility too you after you reach your destination, as on the Emirates ticket.
So I think you made a fool of yourself and made life a living hell for some poor underpaid counter person that had no power to accommodate you.
IF I AM WRONG (it has happened before) you need to file your complaint with the appropriate authorities. You know this because you read the regulations. But say nothing about what they said.
Things that make you go HMMMM
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