Complaint: Check-in / Boarding Transit visa missing - denied boarding
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  #2  
Old Jul 24, 2016, 1:31 AM
Phinu Phinu is offline
 
Join Date: Jun 2014
Location: Florida
Posts: 84
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According to the Canadian website you would have been allowed to travel if you had the documentation you had. Apparently luftansa set up their software incorrectly. But a caveat, when travelling internationally you should have verified what you needed prior to checking in. Caveat Emptor.


Note: Until September 29, 2016, travellers who do not have an eTA can board their flight, as long as they have appropriate travel documents, such as a valid passport. During this leniency period, border services officers can let travellers arriving without an eTA into the country, as long as they meet the other requirements to enter Canada. Find answers to your questions about the leniency period.