A reasonable, respectful complaint which is rare on this site.
To the OP, this is just a gripe site so submitting here won't help you.
1. I wouldn't have put your PNR or ticket number, always someone lurking with nefarious intentions.
2. Your compensation request might be a tad heavy, given they already gave you $200 credit. I could see realistically getting an additional $200 but beyond that....I'm sort of doubting it.
I'd be persistent with customer service as its the only way you'll get some sort of remediation. Good luck.
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