Complaint: Frequent Flyer Program Bait and Switch
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  #4  
Old Oct 20, 2016, 8:35 PM
cottonwoodcanyon cottonwoodcanyon is offline
 
Join Date: Aug 2016
Posts: 2
Default AA Resolved

Regarding my issue above, it took a while and some emails but AA finally got back to me. The person agreed that I should have been able to get the ticket for the price I was quoted (several times). And he agreed that the error was their system's fault not the blame of my computer or my computer skills. They gave me the extra points that were taken out of the account so in the end I paid (in points) what I should have paid.