Complaint: Customer Service Philippine Airlines
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Old Feb 6, 2017, 5:05 PM
Nate3510 Nate3510 is offline
 
Join Date: Feb 2017
Posts: 1
Default Philippine Airlines

My wife was booked on flight PR115 from SFO to MAN on 1/13/17. The flight was delayed for 2 days at SFO and when they were finally ready to leave on the 1/15/17 all passengers were given a letter stating they would be contacted and would receive a free flight. To this day we have not been contacted and all emails and phone calls to PAL asking about the free flight go unanswered. It seems like they are hoping that the passengers will just forget about the free flight.