We were stuck in Cleveland and they said they would let us on the plane as soon as everyone deplaned which was already an hour late and the plane had 1 maintenance issue and that one issue bloomed into 2 and they pushed back further and further until it was delayed until 8:30 at night when we were supposed to get on the plane at 3:10 pm. I got really ticked off because they (United Airlines) pushed the flight back over and over and over and over and I just exploded full-tilt at the pilot and customer service as I had a funeral to go to. The police came.
They (Gojet/United Airlines) finally decided to cancel the flight.
We had to switch to American Airlines. Our bag got on the earlier flight that went to Chicago airport. Thank goodness we made the funeral.
Also United Airlines paid for the change to American Airlines.
If I ever fly with United Airlines again and there are more problems, I will avoid United Airlines whatsoever.
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