It was one adult ticket and one minor ticket, but not considered unaccompanied since she was with the 15 year old.
Jetblue considers anyone over 14 an adult. My kids would have been fine, if the customer service representatives had just given them a little extra assistance and insured that they were on the next flight out. It was the lack of support and misinformation they received in trying to schedule a new flight, getting help on being put on the standby lists for the first available flight, making sure they had a safe place to wait and the overall lack of compassion that was so frustrating.
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