Complaint: Customer Service U.S. Airways: Why customer service matters
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  #3  
Old Aug 16, 2008, 1:00 PM
Eagleguy Eagleguy is offline
American Airlines Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2008
Posts: 44
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I read your complaint and perhaps have a solution if you wanted to have status on a different carrier. I just called our Aadvantage Desk to see if someone who has elite status on another carrier, if that status could be switched over to American. Here is what I found. Basically, you call 1-800-882-8880 and request a "challenge". From what I understand you have to fly on us so frequently to accrue enough points in a 60 or 90 day (I forget which) period to see if your activity is that of a Gold or Platinum member. The time periods start on the 1st and 16th of each month. Perhaps other airlines offer the same kind of deal to attract other frequent fliers as well.