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Old Aug 16, 2008, 4:05 PM
ExecPlat_Randy ExecPlat_Randy is offline
 
Join Date: Aug 2008
Posts: 4
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Let's finish this journey the good ol' American Airlines way.... We were more than 2 hours delayed leaving Bogota yesterday... but all was good because everything in Miami was late too... We land, run thru customs, wait at security (they only had 2 lines open) then rush to gate... I make it just in time for boarding... I have a full fare first class ticket... I get in line like the good boy I am... I still don't get those people who jump up and run to the front when First Class is called knowing they are not anywhere near First Class... The girl scans my boarding pass and it says "seat invalid"! We stepped to the side for to explain to me that "someone" rebooked my itinerary for me and had me leaving at 8:15am Saturday morning and not on this Friday evening flight... My ears turned red, and I commenced to communicate very strongly with this person... She called her supervisor who was a little more helpful but not much... Executive Platinum desk said that I should be grateful that I was on the 8:15am flight... I said to the lady, that she should be grateful that I am not standing in front of her at that moment... after about 30 minutes of bantering back and forth and them showing me that they had seats available on the flight, and more so, they had my seat still available, they finally refunded that final leg of my trip and rebooked it using those same funds at the counter... so, now we are supposedly ready for take-off... The plane backs away towards the tarmack and we sit... Pilot says something was wrong with the "weights and measures" Once we do take off, we arrive in LAX at 2:30AM. Thank God I am finally home.