Complaint: Reservations Online Payment Issue
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  #1  
Old Jun 12, 2019, 3:35 PM
Feri Santosa Feri Santosa is offline
 
Join Date: Jun 2019
Posts: 1
Thumbs down Online Payment Issue

Garuda Indonesia Mobile Application - Payment is not succesful but credit card is charged. There's no other solution from customer service then pay for the second time for the same booking number.

The customer service said that next time not to use credit card but bank transfer instead to avoid this kind of situation.