Pulled out of Line Volunteered to Wait.
On my last flight with AA I was selected to volunteer to give up my seat. At pre-boarding it was announced that they needed volunteers to give up their seat. No one went for the $150 voucher ( kind of cheap I thought) so several people were selected. I asked why I was selected and I was told that it depended on when the ticket was purchased and weither or not the ticket was non-refundable. So the people who have non-refundable tickets are selected, I would guess, because they cannot go to a different airline and buy a ticket.
I am sure this makes good business sense. But it does not make loyal customers. In the future, I will fly Southwest every chance I get.
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