[mandy]

We bought my step daughter a ticket from united and they said she had to pay to check ANY bags!!! This is crazy!!! I have never heard of this before, and my husband went to the airport with some cash to give her for her layover and some parking money. He had to give them every penny to get one bag checked. Because "they changed their policy." When you buy a ticket it should include the cost to check bags. To me they are cutting the cost of their tickets to get people to buy them. The worst part is they would not let me pay to check the bags by phone. That is against their "policy". So now on top of the airport money for the one bag we have to mail her her second bag. I would rather have paid more money all at once when the ticket was purchased.