Complaint: Customer Service Refused refund
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Old Feb 5, 2020, 5:40 PM
carolinet1950 carolinet1950 is offline
 
Join Date: Feb 2020
Posts: 1
Default Refused refund

Hawaiian Airlines refused to refund flight bookings to American Samoa even though the Governor of the island has declared a State of Emergency preventing foreign nationals from entering. I'm not allowed to fly there, but Hawaiian won't refund the flight (even though it's business class). They have taken $3,000 of my money for a flight I can't use. They are THIEVES!!!