Canceled flight, missed connection, terminal changes (2x)
:evil: My wife & daughter had the following A/A experience in the last 12 hours:
1. Cancelled flight ("something plastic was sticking out" they said)
2. after United alternative flight...connecting flight left w/o them.
3. Forced to walk 3 blocks in -20 degree weather to a "motel"
4. Their next day flight(s) were cancelled and rescheduled.
5. Next morning (4 a.m.) forced to walk 3 blocks in -25degree weather
6. rescheduled flight delayed.
7. Finally reached Dallas...flight delayed (3minutes before takeoff.)
8. Flight changed to different terminal three terminals away.
9. Flight delayed 1 hour.
I think they are in the air. Can anything more be done to these poor people?
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