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Old Oct 4, 2007, 8:43 PM
mblagg mblagg is offline
 
Join Date: Oct 2007
Posts: 1
Default Poor Customer Service TRACKING NUMBER: A00003347014-00019

I missed a Continental flight from Houston to Anchorage back in June of 07. The cause was due to weather. The orignal flight was from San Antonio to Houston and then from Houston to Anchorage. When we got back from our trip I filed a claim with my travel insurance agency. They advised I had to get proof that the flight was delayed to to weather. I filled out an e-mail and sent to delayletter@coair.com. It took over two weeks to get an e-mail back. When I finally did it said control tower delay. I sent that to my insurance company and they advised the flight had to be delayed due to weather. We were told by Continental that the flight was delayed due to weather. I sent another e-mail almost 3 weeks ago to the same e-mail address and have not recieved anything yet Please help