They may have the same policy in writing but I have personally delt with Delta and they were understanding and willing to bend. I handled it the same way with an email from there website and recieved a phone call back from them and they were very understanding and offered to do anything to help make the matter better. Also have had other Army friends that have had the same situtation with American and they also were helpful. US Airways was not understanding at all - I am sorry but with the Army we are never sure of anything and these are the same young men and women that keep us safe - they should be able to bend some rules for them. I know that I have touched based with a lot of people and US Airways will not be getting any of our bussiness and have heard more negitve storys from others about them.
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