Complaint: Reservations Adverse Small Group Travel Policies
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  #14  
Old Aug 30, 2008, 2:31 AM
Kay Kay is offline
Continental Airlines Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2008
Posts: 5
Default Name Change Policy

This is information for future Group travel. If you book through Continental's Group department, they will allow 1 free name change per ticket. You have to book at least 10 tickets and the free change has to be done 14 day prior to your flight. However if you book online and regular reservation name changes are not allow. This is standard policy accross the industry not just Continental.