Unbelievable
Believe it or not, but there still some really good employees at CO.. It take a few to spoil the whole bunch.
Shame on the airport agent for not taking the time to at least reveiw the rules.
It's not Co policy to ignore passenger just to get flights out on time.
On behalf of the employees at Continental that still care, I'm sorry your daughter had to experience such a problem.
Last edited by Kay; Aug 30, 2008 at 3:12 AM.
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