re:Continental's arrogance and disregard for customer rights
so you're upset that you had to pay a change fee? I think that's a sorry excuse for not wanting to fly continental business first. I fly their business first all the time and find it to be one of the best in the business. You paid 4500 for your ticket, 150 should be chump change by comparison. Last time i made such a change, i had to pay 1000 plus 200 change fee. You cannot avoid it or offset with a refund.
|