Complaint: Baggage Problem Stolen laptop
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Old Oct 8, 2007, 6:42 PM
ChrisH ChrisH is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2007
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When you check your luggage, the airlines are not responsible for any of the belongings that are inside of the luggage. NEVER check car keys, medication, electronic devices, jewelry, etc. ALSO, there is not guarantee that Continental is the one that stole the laptop. Your bag must go through TSA screening. They are the ones that see what is inside the bag, and would be more likely to take something. It certainly wouldn't be the first, or second time. I would contract TSA about this issue.