Dear Bob,
FIRST OF ALL, THANK YOU VERY MUCH FOR THE RESPONSE.
RESPONSES IN CAPS.
I don't think this is the proper forum for this type of complaint because your issue is with the hotel you stayed not the airline you flew.(I SENT THE EMAIL TO AIRLINECOMPLAINTS.ORG AND THEY ASKED ME TO PUT IT IN THE WEBSITE) But I don't see this being a "great case study" for anything (I WOULD REALLY APPRECIATE IF YOU SHARE YOUR ACADEMIC EXPERIENCES WITH ME, SO I SEE IF I CAN MAKE A CASE STUDY OR NOT) , you're just a guy who simply had one bad night at a hotel (IF YOU THINK ITS SO SIMPLE TO HAVE ONE BAD NIGHT IN A HOTEL SO WHAT IS THE POINT OF BEING A MEMBER OF A WEBSITE LIKE
WWW.AIRLINECOMPLAINTS.ORG?). Most hotel rooms are not soundproof.(MOST OF THEM? NOT THE PLACES I HAVE STAYED) having stayed in many, many hotels I've been in rooms where stuff is going on in the next room or just outside that's maddening, but it's beyond what the hotel employees can do, nor would I blame them.(WE ARE TALKING ABOUT 3 OCLOCK IN THE MORNING IN A TRANSIT HOTEL WITH PAPER WALLS, WHERE PEOPLE JUST STAY TO REST AND FLY) dirty roo, bad food, awful ammenities, yea those things I can blame the hotel(THE MENTIOND THINGS ARE NOT THE POINT OF STAYING IN A TRANSIT HOTEL FOR 1 NIGHT, THE PURPOSE OF STAYING IN SUCH HOTELS ARE RARELY FOODS,SPAS,AMENITIES,...) . The guy singing in the room next door? Blame the guy that's singing when he should have respected his neighbors( I NEVER BLAME HIM, I AM BALMING THE PAPER WALLS! AND THE GUYS WHO ARE MANAGING A 5STAR! HOTEL LIKE THAT). This complaint also sounds like you want "more" than just an apology as your not satisfied with an apology from the airline.(YOU ARE RIGHT! I AM DISSATISFIED AND I AM BLAMING ETIHAD AIRLINE AND THEIR PARTNER, ABU DHABI HOTEL. YOU THINK I DON NOT HAVE THE RIGHT?) I'm assuming you want something monetary, but I don't think it's going to happen. Good luck with the case study, I simply don't see anyone taking up the cause. (THANKS FOR WISHING ME LUCK, I WILL LET YOU KNOW IF ANYTHING NEW HAPPENS).