Complaint: Customer Service I love Southwest!
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  #6  
Old Sep 19, 2008, 5:07 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Carriers tell passengers that they need to be at the gate by X minutes before scheduled departure. If the passenger is not there on time, the carrier will give those seats away and board the aircraft.

Once the flight is fully boarded, or there are no more people onthe standby lists, the carrier will push the plane away.