At most airports, passengers are recommended to get to the airport 2 hrs prior to scheduled departure. Considering the fact that you had to get a pass to get through security, and then go through security, you should have gotten to the airport sooner than you did, the same as a passenger would, since you basically had to go through the same process.
Airlines do not have seperate lines for UMs, because there are not enough UMs that fly on a regular basis, to warrant seperate lines.
The airlines are not responsible for security. Security agents work for, and are employed by the U.S. government, and the Department of Homeland Security. If you think that there need to be more lines, or seperate lines for UMs, then you need to contact TSA, the Department of Homeland Security, and/ or that airports administration. SouthWest Airlines, nor any airlines, had anything to do with security, at all.
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