Complaint: Customer Service Cust Svc Supervisor "Shandy" Hung Up on Me!
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  #3  
Old Oct 4, 2008, 10:43 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Quote:
Originally Posted by teknosalsero View Post
I feel that it's only right that if I buy a tickets for departing at certain times, then that is the contract. A contract is a "meeting-of-the-minds" according to law. Therefore, the fact that this contract was unilaterally changed means that the contract was broken and I should be entitled to a refund (and I'm only requesting one here).
Sorry to be the bearer of bad news but airline schedules are not guaranteed......really, truly. Look it up.

I do feel bad for ya that your schedule was disrupted and you felt like you were mistreated.