Complaint: Customer Service Dumb phone agents, website crashes, don't honor specials
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  #2  
Old Oct 10, 2007, 6:50 PM
ChrisH ChrisH is offline
Former Airline Employee (NOT OFFICIAL REP)
  
Join Date: Oct 2007
Posts: 214
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If the website was down, that is a server problem, and nothing SWA can control. If there is a time limit on specials, it is your own fault of you do not purchase in that time limit.
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