BH.....if it takes you longer to process a gate pass then it does to check in a passenger, you are doing something dreadfully wrong in both cases.
The process for issuing a gate pass is asking for and checking ID against the individual. Pulling up whatever template you have to issue it and typing in the the info required. The whole process from beginning to end should take no more than 30 seconds.
The process for checking in a passenger is again asking for and checking ID, asking how many items to check in, collecting any fees for luggage, upgrades, add collects, pets (you get the idea) then tagging the articles checked and probably answering a question or 2 and then changing their seat after they have chosen the wrong seat on the machine.
So if the 2nd process takes you less than 30 seconds or the first one takes more, something is being done wrong.
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