Complaint: Customer Service Vueling Flight Credit does not work
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Old May 4, 2023, 9:01 AM
Rpg Rpg is offline
 
Join Date: May 2023
Posts: 1
Post Vueling Flight Credit does not work

I received flight credit from Vueling for the reservation VGLHJJ.

I have followed recommend steps multiple times (which is all I get as a reply) but they do not work as per image in attachment.

I asked to be contacted multiple times: requestes sent on the 11, 13, 20 and 24th of April.
I called multiple times and used all the options available but still I wasn't able to talk to someone who could help, but rather pre- recorded voices with the same info that it is on the webpage.
I sent emails explaining this to this very same email but no reply on Vueling's side.
I wanted to use the flight credit to buy a ticket for the 13th of May and I couldn’t do it, I couldn’t reach Vueling.I had to buy a ticket to another day since the prices went up.Since this flight credit has not be working, Vueling can not solve it, I have been losing money and time over this it has no use for me. Thus I want to be reimbursed in euros to the same card I made the purchase.
Attached Images
File Type: jpg flight_credit_failed (1).jpg (157 Bytes, 4 views)