Quote:
Originally Posted by jimworcs
I had a very similar problem with KLM, when I was bumped off one of their flights at Schipol and they would only accept email complaints. After a series of automated replied asking for information I had already provided, I sent a registed letter giving them 30 days to pay compensation, or I would file a claim in small claims court. They paid in full in 7 days.
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I had the same experience with them after a flight cancellation and they stranded me in Budapest. Can you please tell me where you sent the registered letter. Was is their headquarters in Amsterdam? Thanks!!!