About bag service or lack thereof
How did you check in before checking in your bag? How much was the bag over the limit? Was it overweight, oversize? How early did you arrive to the ticket counter? These questions beg answers to understand why your bag did not make it.
I am sure the agent was sure the bag would have made it but then again he is not the one loading it is he? If your bag was one the last ones to make it to the aircraft then it tells me a few things. 1. you are one of the the last ones to check in, more and likely late 2. If the aircraft is "cubed out" meaning full, then no more bags can get fit. If the bag is overweight or too big then guess which one is not going to be loaded.
At my airport we tell passengers to get to the airport no less than 1 and half hours early although most of the time passengers can get away with 30 minutes. But then again if their is a long line due off operations then what can be done?
I am sorry to hear about your trouble. I hope this information helps you.
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