BH....we obviously worked for different airlines. My system didn't require me to make a reservation for a gate pass. It was a point and click. I clicked on gate pass, typed in the name from the ID and it spit out an automated gate pass if CAPPS cleared the person. I was probably wrong the first time at 30 seconds. Probably more like 15 seconds.
And I am talking about the stupid check-in machines for dealing with a pax, not the good old fashioned quick way of doing it myself. The self-service kiosks are a joke. I can check in 3 to 1 against those machines. I also worked in HNL so most, probably 90% of the people were tourists and had not checked in at home cuz they weren't home. Nowhere to check in so we had to do it all. I stand by my original statements firmly.
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