Cancellation
I guess 14 people all decided at the same time to cancel their seats on the earlier flight and which caused them to be open when I checked after hanging up with the ticket agent.
I no longer fly American. They still owe me for a flight they canceled out of Austin. S/W was still flying and yes I do realize that American had to cancel because flights from other parts of the US could not make it to Ausint due to the weather. I once again spent several hours on the phone before I finally got a confirmation for a refund for my flight. Never ever got the money, plus I was out a hotel, dinner and breakfast waiting on the next S/W flight home from Austin. They did the same thing to my husband, ARMY, when he was trying to get back to his base. All flights out of DFW were canceled for 1 day due to weather. Our son, ARMY, was on Delta and they bent over backwards to help him, while American left my husband hanging. I have tons of AA points and even gift cards for flights, but I will never use them unless they are the ONLY plane flying where I need to go and so far that has not happened.
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