Complaint: Canceled / Delayed / Overbooked Delayed refund -- AA won't give me info over phone
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  #2  
Old Apr 16, 2025, 12:53 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
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Contact the DOT. They oversee this type of thing and airlines are required to refund your original form of payment within a certain amount of time. Seven days for a credit card, is correct which I’m assuming you used online.

http://https://www.transportation.gov/individuals/aviation-consumer-protection/refunds

Last edited by The_Judge; Apr 16, 2025 at 12:56 AM.