Once again your analogy has no comparison to your argument. We do not disagree that a shop would give you a refund if you wanted to return a product that you do not want.......provided, as you said, you have a receipt. Plus, most shops will have a timeframe that returns will be accepted. I don't believe 3 years is a fair amount of time, in your analogy.
Look, the airline is at fault for losing some items from this passenger's luggage. No doubt. But you can't honestly expect a 3 year old pair of shoes is worth the same as a brand new pair. And that is technically what we are disagreeing on.......is worth.
I don't think you'll agree with me so I'm not gonna waste my time in this thread anymore. Maybe someday you'll realize the facts........hopefully not the hard way. Take care.
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