Complaint: Suggestion buying flights online
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  #1  
Old Dec 16, 2025, 2:14 PM
ando67 ando67 is offline
 
Join Date: Dec 2025
Posts: 1
Unhappy buying flights online

i bought 2 tickets from london to paphos online recently but got the return dates wrong.i put march return instead of february so just wanted to change the return flights. while this was easy there was a £45 charge for each ticket with no option to cancel instead within the 14 days for a full refund(not available although usually british law!)
after contacting ryanair they proudly announce that yes,when you purchase a ticket,thats it,they've got your money and there is nothing you can do about it. i managed to get the new flights and even the same seats were still available so no real problem for them. the february tickets were cheaper than the march ones which i paid for in error but they dont refund the difference,nice.
i have flown a lot before and hired cars and booked hotels etc and have always been able to change details easily and free of charge.
So beware ,dont accidently make a mistake with your booking and not notice for 24hrs,the only safe period! or just fly with someone else like most sensible people do. they have my £90 this time but will lose more than that in the future so was it worth it !