Agreed, Jim, pay the lady. I 100% agree with you. Airline blew it completely by leaving those items out when they gave her bag back. She is entitle to reimbursement.
I don't really appreciate the lumping of all employees in the fact you said "airline employees come onto a public forum and suggest that she is unreasonable by asking to be made whole and implying that it could be argued that it was her own fault. " I never said it was her fault for leaving a camera in her checked bag. It is certainly not the smartest move and I always told a passenger, when I was asked, to carry it with her. But regardless, it was in there and she is entitled to be compensated for it's loss. But not what the original value is. I don't know why you can't see that. Sure, it would be great for an airline to go above and beyond but those days are gone. With all the cutbacks and bankruptcies and such, airlines are not in the habit of giving more than what they have to. It's just a fact. Good or bad.
Anyway, enough of beating this horse, I'm soon off on my own trip for my own problems. First real ticket I've bought in decades. Looking forward to seeing how it goes.
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