Complaint: Canceled / Delayed / Overbooked Vouchers? You don't really get valid vouchers
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  #4  
Old Oct 20, 2008, 2:59 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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So you arrived at the gate when the doors where being closed? This sounds like you did not meet the requirement to be at the gate by X time. (Not sure what NW's requirement is on hand).

If this is the case, you are not entitled to denied boarding compensation under the DOT's rule - even if the flight was overbooked.