Complaint: Customer Service Security at its worst.
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  #3  
Old Oct 22, 2008, 10:45 PM
malikdubai malikdubai is offline
 
Join Date: Oct 2008
Posts: 2
Exclamation

Mr. Silent Bob,
Maybe I agree to the part of “bribery” is not the right word to use. Maybe, I should have said giving me the 2000 point to be “silent”. Whatever that is!!!
Step 1:
My point is that Delta could have raised a red-flag when they checked me in because someone else has already checked in with my name prior to me getting there and not only that… but also their luggage was going to my destination with my tag (name) on it which was put by the Delta staff. So, you are saying that it is the job of the TSA to figure that out. I am pretty sure it is Delta staff that needs to check my I.D before they tag my luggage and print my boarding pass. What “IF, again what “if” there was something dangerous in that luggage that the gentleman who checked in with my name had something that is not appropriate. What would happen to me especially with all that colored alerts such as RED, ORANGE…. etc.
Step 2:
Then it is the fault of TSA who passed the other guy with my boarding pass through the security screening.
Step 3:
Then again, I blame Delta staff to let the gentleman with my boarding pass into the aircraft as they had already scanned my boarding pass and let me in. How can they let the same passenger in twice into the aircraft?
These are some valid questions to ask Delta, as I am a concerned citizen and a passenger who paid full fare.