Bags on tiger
I don't know of any airline that is liable for the damage of a wheel on a bag. You waited a whole 10 minutes? The staff told you they were boarding the next flight out. So they were there, they were just trying to get the next flight out. Be patient. I am sure if you were on that flight you would want it to depart on time. And if it is running late, all the more reason for everyone to be out there working it. Also, the lights outside in the parking lot are not the responsibility of the airline. Sorry to hear about your experience but nobody is at fault for what you are complaining about.
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