Complaint: Check-in / Boarding Gave away seats - newborn & 2 year old
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  #11  
Old Oct 27, 2008, 11:21 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Fair enough. You seem like an informed traveler and took things into your own hands when you really shouldn't have had to. Glad it worked out for you.

I hope you followed up and were given the 200% of what the value of the segment was you missed. As far as Delta knew, you didn't get to London when you were supposed to. I believe it is a 4 hour window that DL has to get you there. Leaving the next morning for an involuntarily bumped passenger does not sound like they got you there within 4 hours. This rule/law, whatver it is, is so rarely used that I never had to deal with it in my career. Anyway, it sounds like BA really came through and hope all went well in London.