Let me just say I am furious. I had a United Thanksgiving flight booked from Rochester Ny to San Jose CA, and as I see many of you are experiencing, the flight was dropped by United. I decided rather than make the trip, I would cancel it. That was on August 11th. I was told it would be 2 credit card billing cycles to process my refund. Why is that? It takes minutes for them to charge your credit card! But nevertheless, I was forced to wait. It's now Oct 27th and I have yet to see my refund. I booked everything through Cheaptickets.com - never again! They just keep bouncing me around, extending the time frame that United takes to process my $520.00 refund.
