Complaint: Reservations Lost Seats, Flght1649, DWF/ONT,11/03/08
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  #9  
Old Oct 28, 2008, 4:27 AM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228
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jimworks: I agree with you for the most part. I agree that things need drastic improvement and as long as I work for the airline I will strive to figure out ways to make improvements for the passengers and employees alike. However, my voice is ignored in the hierarchy of the corporation I work for. I am not here to defend the antics of airline operations. I don't like the way many things work and what I have to go though each day at work is very very challenging. But I enjoy a challenge which is why I stay.

I come here to make a bad situation a little better. Someone complains here, I do my best to explain why that happened. Perhaps the more people are aware and educated of this, the more of an impact it will make in the future of a much needed change in the industry. I challenge you to write your congressman about the much needed changes in a much needed industry. The airlines are one of the backbones of the economy and sooner or later they may fall and that will be a bad thing for all of us. Perhaps Reregulation of the industry is needed. Thank you for your criticism.